Privacy Policy

Privacy Policy

Last Updated On 01-Aug-2025
Effective Date 01-Aug-2025

This Privacy Policy describes the policies of EFSB GLOBAL COMMODITIES, UNIPESSOAL LDA, Zona Industrial de Vagos, Lote 141, 3840-385 Vagos, Portugal, email: madalena.teixeira@efsb.pt, phone: +351 939 483 174, regarding the collection, use, and disclosure of your information when you use our website (https://efsb.pt/) (the “Service”).

By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

We may modify this Privacy Policy at any time, without prior notice. The revised version will be posted on the Service and will become effective 180 days after its publication. Continued use of the Service after this period will constitute acceptance of the new Privacy Policy. We therefore recommend that you review this page periodically.

Information We Collect

We may collect and process the following personal information:

  • Name

  • Email

  • Mobile

  • Address

  • Business address

How We Use your Information

The information collected will be used for the following purposes:

  • Marketing/Promotion

  • Testimonials

  • Collecting customer feedback

  • Compliance with Terms and Conditions

  • Payment processing

  • Support

  • Targeted advertising

  • Managing customer orders

  • Site protection

  • User comments

  • Dispute resolution

  • User account management

If we wish to use your information for any other purpose, we will seek your consent and will only use it after receiving your authorization, unless otherwise required by law.

How We Share your Information

We will not transfer your personal data to third parties without your consent, except in limited circumstances:

  • Advertising services

  • Marketing agencies

  • Analytics services

  • Data collection and processing

The third parties to whom we transfer data may only use it for the purpose for which it was shared and should not retain it longer than necessary.

We may also disclose personal information to:

  1. Comply with the law, regulations, court orders, or other legal processes;

  2. Enforce agreements established with you, including this Privacy Policy;

  3. Respond to claims that the use of the Service violates third-party rights.

If our company is subject to a merger or acquisition, your data will be transferred to the new owner as part of the assets.

Retention of your Information

We will retain your personal data between 90 days and 2 years after the closure of your account, or as long as necessary to fulfill the purposes described in this Privacy Policy.

Some data may be retained for longer periods for legal purposes, fraud prevention, or compliance with tax and accounting obligations. Residual anonymous and aggregated information may be stored indefinitely.

Your Rights

Under applicable law, you may have the right to:

  • Access, rectify, or delete your personal data;

  • Receive a copy of your personal data;

  • Restrict or object to the processing of your data;

  • Request the portability of your data to another entity;

  • Withdraw previously given consent;

  • File a complaint with the competent supervisory authority.

To exercise these rights, you can contact us via email: madalena.teixeira@efsb.pt.
We will respond in accordance with applicable law.

You can also opt out of receiving marketing communications or profiling by writing to the same email address.

Please note that if you do not allow us to collect or process the necessary personal data, you may not be able to use some services on our site.

Cookies and Similar Technologies

To learn more about how we use cookies and your management options, please see our Cookie Policy.

Security

The security of your data is important to us, and we will use reasonable measures to prevent the loss, misuse, or unauthorized alteration of your information.

However, due to inherent risks, we cannot guarantee absolute security. Any data transmission to us is at your own risk.

Third-Party Links

Our Service may contain links to other websites not operated by us. This Privacy Policy does not apply to third parties, and we are not responsible for the practices or content of those sites.

We strongly recommend that you review the privacy policy of each site you visit.

Data Protection Officer / Complaints

If you have questions or concerns about the processing of your information, you can contact our Data Protection Officer:

EFSB GLOBAL COMMODITIES, UNIPESSOAL LDA
Zona Industrial de Vagos, Lote 141
3840-385 Vagos, Portugal
Email: madalena.teixeira@efsb.pt

We will respond in accordance with applicable legislation.

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